10-33 Equipment, Inc. | Terms & Conditions


TERMS & CONDITIONS
	ORDERS
	ORDERS CAN BE PLACED THREE WAYS, VIA THE WEBSITE, PHONE THE OFFICE OR WHEN YOUR LOCAL SALES REP VISITS YOU. ORDERS PLACED VIA THE WEBSITE WILL RECEIVE CONFIRMATION OF ORDER EITHER BY PHONE CALL OR EMAIL WITHIN TWO (2) BUSINESS DAYS.

	PAYMENT
	ORDERS FROM THE WEBSITE CAN BE PAID FOR IN EITHER OF TWO WAYS. A. FROM A SECURED PAYPAL ACCOUNT B. IF YOU ARE PRE-AUTHORIZED AS A GOVERNMENTAL CUSTOMER (I.E., FIRE DEPARTMENTS, POLICE DEPARTMENTS, EMS AGENCIES, OR THE MILITARY) YOU CAN ENTER A PURCHASE ORDER NUMBER UPON COMPLETION OF YOUR ORDER. ALL PURCHASE ORDERS RECEIVED WILL BE CONFIRMED WITH A PHONE CALL WITHIN TWO (2) BUSINESS DAYS BEFORE THE ORDER IS PLACED.

	RETURNS
	MOST ITEMS ORDERED FROM 10-33 CAN BE RETURNED BUT ARE SUSCEPTIBLE TO A MINIMUM 20% RESTOCKING FEE. FOR EXAMPLE, YOU ORDER TOO MANY FIRE HELMETS AND WANT TO RETURN ONE, IT CAN BE DONE. HOWEVER MOST “SPECIAL ORDERED ITEMS”, FIRE TURNOUT PANTS WITH A 26” OR UNDER INSEAM CAN NOT BE RETURNED FOR ANY REASON AS THE MANUFACTURERS WILL NOT ACCEPT THEM BACK

	OVERSIGHT
	ALTHOUGH WE STRIVE TO PROVIDE AN ACCURATE REPRESENTATION OF OUR PRODUCTS, AND PRICING, SOMETIMES ERRORS DO OCCUR. SO, WE AT 10-33 EQUIPMENT, INC., RESERVE THE RIGHT TO ADJUST PRICING AS NEEDED TO CORRECT INACCURACIES.