|
|
FREQUENTLY ASKED QUESTIONS
|
|
Q.
|
WHY CAN’T CERTAIN
ITEMS BE ORDERED DIRECTLY FROM THE WEB SITE? |
|
A.
|
CERTAIN ITEMS ARE TERRITORY
PROTECTED.
FOR EXAMPLE ISI: 10-33 CANNOT SELL OUTSIDE
OF OUR TERRITORY WITHOUT REPRIMANDS FROM THE MANUFACTURER. |
|
|
|
|
Q.
|
HOW LONG WILL MY ORDER TAKE
TO BE DELIVERED? |
|
A.
|
DELIVERY TIMES WILL VARY DEPENDING
ON THE PRODUCT ORDERED. WE DO STOCK SOME CONSUMABLE ITEMS SUCH AS GLOVES,
HOODS, BOOTS ETC., WHICH CAN BE SHIPPED OUT UPON RECEIPT OF THE ORDER.
OTHER ITEMS THAT
ARE NOT STOCKED, OR THAT REQUIRE A CUSTOM FIT, WILL
BE SHIPPED DIRECTLY FROM THE MANUFACTURER AND WE ARE BOUND TO THEIR
DELIVERY SCHEDULE. YOU WILL BE NOTIFIED OF THE
ESTIMATED SHIP DATE PER THE MANUFACTURER. |
|
|
|
|
Q.
|
DO YOU CARRY ANY OTHER PRODUCTS
OTHER THAN THOSE ON THE WEB SITE? |
|
A.
|
YES! IF YOU DON’T SEE IT PLEASE
CALL OR EMAIL US, WE WILL MORE THAN LIKELY BE ABLE TO GET WHAT YOU ARE LOOKING
FOR. |
| |
|
|
Q.
|
DO YOU SHIP OUTSIDE OF THE
US.? |
| A. |
CERTAIN PRODUCTS CAN BE SHIPPED
OUTSIDE OF THE U.S., HOWEVER 10-33 EQUIPMENT WILL
TAKE THAT ON A CASE-BY-CASE BASIS. WE WILL NOT SUPPLY ANYONE WITH ITEMS
THAT COULD POTENTIALLY HARM
ANY MAN,
WOMAN, CHILD, PUBLIC SERVICE WORKER, OR ANYONE IN THE MILITARY IF THEY
WERE TO FALL IN THE WRONG HANDS WHETHER IT WERE TO BE IN OR OUTSIDE THE
U.S. |
|
|
|
|
Q.
|
IS TURN-OUT GEAR CUSTOM
MADE? |
|
A.
|
OUR TURN-OUT GEAR IS CUSTOM
FIT AND WILL REQUIRE SIZING INFORMATION BEFORE THE ORDER IS PLACED. |
|
|
|
|
Q.
|
CAN ALL ITEMS BE PURCHASED
BY ANYONE? |
|
A.
|
NO. THERE ARE SOME PRODUCTS
REGULATED BY THE U.S. GOVERNMENT. THESE REGULATIONS REQUIRE US TO OBTAIN PROOF
OF POLICE OR MILITARY EMPLOYMENT PRIOR TO SALE OF PRODUCT. |
|
|
